We are unable to cancel orders once they have been sent for fulfillment. Please contact customer service by email at firstname.lastname@example.org or phone at 415-988-4820 to see if your order is eligible for cancellation.
Great news! We are happy to ship both domestic and international orders. International orders' shipping rates are calculated at checkout. We are not responsible for items once they leave the continental USA and do not calculate nor are responsible for any additional fees incurred, including customs fees, upon international entry and in transit.
All standard domestic (contiguous USA) orders $100 or more ship free via usps! Standard domestic (contiguous USA) orders less than $100 are charged a flat rate of $8.
All standard orders of in-stock items will be processed and leave our premises within 1-3 business days via usps.
Delivery occurs within 3-5 business days, for orders placed Monday to Friday 9am-5.30pm EST. Orders placed after 5.30pm EST on Friday will be dispatched on Monday. Usps does not count the pickup day as a day in transit. Brutiful Me is not responsible for any usps shipping delays.
Please note, orders containing sale items may take a further 48 hours to arrive.
Our standard orders ship from Fort Wayne, Indiana and shipping includes freight and handling.
Be on the lookout for an email from email@example.com with your tracking info once your order ships.